What happened on this job
This off-grid system in southern Tassie was built around a Sigenergy (Sig) 10 kW inverter with three batteries and a gateway, installed at the property’s shed. Freezers make up most of the load on the site, and when we designed the system we expected the Sig to handle them. On this property it hasn’t, and the system has been tripping out at random, which is a real problem on a site with no grid to fall back on.
As George says in the video, we made a blunder in the design, and we would rather be upfront about that. Our off-grid solar page says we stand behind our designs and that your system will perform to the specification we design it for. When one of our systems doesn’t do that, it’s our job to fix it, so over the next couple of days the team is taking the Sig out and installing the more traditional off-grid equipment we normally use.